Macintosh Hard Disk and Flash Drive Data Recovery Services

Do you have critical data on a drive but it won't boot, or it's not readable?  Do you have a flash drive with valid data you can't see or a memory card from your camera or music player that can't be read? 
Let us try to recover your data.  We test your drive and attempt to recover the data with our industry standard tools.

Drive recovery is limited to OS 10 systems (SATA, ATA, Firewire 400/800 or USB type drives) or flash memory cards (USB sticks, Compaq Flash, SD, Micro SD, Memory Stick, etc.).

Internal SATA or ATA

External Firewire 400/800

External USB

Just send your hard disk or flash drive to:
Pilot Technologies, Drive Recovery
11012 Jackson Drive
Eden Prairie, MN 55347

NOTE: We suggest you insure your drive against shipping loss or damage. If your drive was password protected, please note the login ID and PW when you return the drive.  Include your email address and a daytime phone number so we can contact you. A brief description of the problem as you see it may be helpful.

We'll notify you that your drive has arrived and testing has begun. 
When we've completed our tests (usually within 1 business day), we'll let you know what can be done to recover your data.  If we can't recover any data due to a failed mechanism, we'll return your drive (or destroy it if you wish).  There is no charge if we can't recover your data.

If we can recover your data, there is a minimum of a $100 charge, and a maximum of $1 per gigabyte for hard disk drives.  For flash drives with a capacity of 1Gig or less, there is a flate rate charge of $25. Flash drives over 1 gig the flat rate is $35.
If your drive is not reliable enough to store the data and return it to you, you have the option of allowing us to provide a similar replacement drive of sufficient capacity to store the data and return the new drive and the old drive to you.  In this case, you pay for the recovery, the replacement drive and shipping costs.

Example Scenarios:

1. A 60 Gig disk is received and found to contain 45 Gigabytes of recoverable data.  The drive mechanism appears to be fine and recovery is successful.  Cost for this recovery would be $100 plus shipping.

2. A 250 Gig disk is received and found to contain 200 Gigabytes of recoverable data.  The drive mechanism appears to be fine and recovery is successful.  Cost for this recovery would be $200 plus shipping.

3. A 250 Gig disk is received and found to contain 200 Gigabytes of recoverable data .  The drive is marginal, and cannot be considered to be reliable.  We'll offer you a high quality competitively priced external drive and move your data to that drive and return it to you.  The total cost would be $200 for the recovery plus the cost of the new drive and shipping.  You must approve the cost of the drive prior to the recovery, transfer and return to you.

Return shipping options:
USPS Priority Mail (2-3 days), UPS Ground 2-7 days, UPS 2 day Air, or Fed Ex overnight.

Give our Drive Recovery Services a try, you have nothing to lose. 
Call 612-382-5730 or email us if you have questions.